Policy on Returns

If you have any problem concerning your ordered product you can contact the seller directly.

Guide on how to contact a seller

  1. First of all you need to be logged in as a customer.
  2. Click on “My Account” in the top right corner and select “Orders” from the dropdown menu.
  3. Scroll down and click on the ID of the order you want to return.
  4. Now you can see all products and information concerning the order. Click on the product you want to return to get to the product page.
  5. Just below the price is the button “Contact seller”, click it.
  6. Now you are finished and ready to contact the seller!

See also our “General Terms and Conditions”.