Policy on Returns
If you have any problem concerning your ordered product you can contact the seller directly.
Guide on how to contact a seller
- First of all you need to be logged in as a customer.
- Click on “My Account” in the top right corner and select “Orders” from the dropdown menu.
- Scroll down and click on the ID of the order you want to return.
- Now you can see all products and information concerning the order. Click on the product you want to return to get to the product page.
- Just below the price is the button “Contact seller”, click it.
- Now you are finished and ready to contact the seller!
See also our “General Terms and Conditions”.